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41
The emotionally intelligent manager - [electronic resource] : how to develop and use the four key emotional skills of leadership : David R. Caruso, Peter Salovey.
The emotionally intelligent manager - [electronic resource] : how to develop and use the four key emotional skills of leadership : David R. Caruso, Peter Salovey.
Caruso, David. / Jossey-Bass / 2004
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42
The expression of emotion in man and animals - [electronic resource] : CharlesDarwin.
The expression of emotion in man and animals - [electronic resource] : CharlesDarwin.
Darwin, Charles / Project Gutenberg :NetLibrary / 1900
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43
Embodying charisma - [electronic resource] : modernity, locality, and performance of emotion in Sufi cults : edited by Pnina Werbner and Helene Basu.
Embodying charisma - [electronic resource] : modernity, locality, and performance of emotion in Sufi cults : edited by Pnina Werbner and Helene Basu.
Basu, Helene. / Routledge / 2002
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44
Putting emotional intelligence to work - [electronic resource] : successful leadership is more than IQ : David Ryback.
Putting emotional intelligence to work - [electronic resource] : successful leadership is more than IQ : David Ryback.
Ryback, David. / Butterworth-Heinemann / 1998
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45
The psychology of emotion - [electronic resource] : from everyday life to theory : K.T. Strongman.
The psychology of emotion - [electronic resource] : from everyday life to theory : K.T. Strongman.
Strongman, K. T. / J. Wiley & Sons / 2003
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46
Emotional design - [electronic resource] : why we love (or hate) everyday things : Donald A. Norman.
Emotional design - [electronic resource] : why we love (or hate) everyday things : Donald A. Norman.
Norman, Donald A. / Basic Books / 2004
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47
Managing psychological factors in information systems work - [electronic resource] : an orientation to emotional intelligence : Eugene Kaluzniacky.
Managing psychological factors in information systems work - [electronic resource] : an orientation to emotional intelligence : Eugene Kaluzniacky.
Kaluzniacky, Eugene. / Information Science Pub. / 2004
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48
Dangerous emotions - [electronic resource] : Alphonso Lingis.
Dangerous emotions - [electronic resource] : Alphonso Lingis.
Lingis, Alphonso / University of California Press / 2000
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49
The eternal e-customer - [electronic resource] : how emotionally intelligent interfaces can create long-lasting customer relationships : Bryan P. Bergeron.
The eternal e-customer - [electronic resource] : how emotionally intelligent interfaces can create long-lasting customer relationships : Bryan P. Bergeron.
Bergeron, Bryan. / McGraw-Hill / 2000
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50
Emotion marketing - [electronic resource] : the Hallmark way of winning customers for life : Scott Robinette and Claire Brand ; with Vicki Lenz.
Emotion marketing - [electronic resource] : the Hallmark way of winning customers for life : Scott Robinette and Claire Brand ; with Vicki Lenz.
Robinette, Scott. / McGraw-Hill / 2001
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