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Emotion marketing - [electronic resource] : the Hallmark way of winning customers for life : Scott Robinette and Claire Brand ; with Vicki Lenz.
Emotion marketing - [electronic resource]  : the Hallmark way of winning customers for lif...
Emotion marketing - [electronic resource] : the Hallmark way of winning customers for life : Scott Robinette and Claire Brand ; with Vicki Lenz.

Detailed Information

자료유형  
 비도서
ISBN  
0071374477 (electronic bk.)
미국회청구기호  
HF5415-.R5553 2001eb
DDC  
658.8-21
청구기호  
저자명  
Robinette, Scott.
서명/저자  
Emotion marketing - [electronic resource] : the Hallmark way of winning customers for life : Scott Robinette and Claire Brand ; with Vicki Lenz.
발행사항  
New York : McGraw-Hill, 2001.
형태사항  
xvii, 247 p. ; 24 cm.
복제주기  
Electronic reproduction. . Boulder, Colo. : NetLibrary, 2001. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.
일반주제명  
Consumer satisfaction. Customer relations. Marketing.
기타저자  
Brand, Claire.
기타저자  
NetLibrary, Inc.
기타형태저록  
. Original. 0071364145. (DLC) 00065374. (OCoLC)45329117
전자적 위치 및 접속  
. Original. 0071364145. (DLC) 00065374. (OCoLC)45329117
Control Number  
gtec:47303

MARC

 008010425s2001        nyu          s          000  0  eng  d
■003    OCoLC
■020    ▼a0071374477  (electronic  bk.)
■040    ▼aN▼T▼cN▼T▼dOCL▼dOCLCQ
■05014▼aHF5415▼b.R5553  2001eb
■08204▼a658.8▼221
■090    ▼a  ▼b
■1001  ▼aRobinette,  Scott.
■24510▼aEmotion  marketing▼h[electronic  resource]  ▼bthe  Hallmark  way  of  winning  customers  for  life  ▼cScott  Robinette  and  Claire  Brand  ;  with  Vicki  Lenz.
■260    ▼aNew  York  ▼bMcGraw-Hill▼c2001.
■300    ▼axvii,  247  p.  ▼c24  cm.
■533    ▼aElectronic  reproduction.▼bBoulder,  Colo.  ▼cNetLibrary▼d2001.▼nAvailable  via  World  Wide  Web.▼nAccess  may  be  limited  to  NetLibrary  affiliated  libraries.
■6500  ▼aConsumer  satisfaction.▼aCustomer  relations.▼aMarketing.
■6557  ▼aElectronic  books.▼2local
■7001  ▼aBrand,  Claire.▼aLenz,  Vicki.
■7102  ▼aNetLibrary,  Inc.
■7761  ▼cOriginal▼z0071364145▼w(DLC)      00065374▼w(OCoLC)45329117
■8564  ▼3Bibliographic  record  display▼uhttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=55577▼zAn  electronic  book  accessible  through  the  World  Wide  Web;click  for  information
■994    ▼aX0▼bKER

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