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321
![Information technology enabled global customer service - [electronic resource] : [edited by] Tapio Reponen.](http://ecx.images-amazon.com/images/I/412meQUomzL._SL110_.jpg)
Reponen, Tapio.
/ Idea Group Pub.
/ 2002
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322
![Building the data warehouse - [electronic resource] : W.H. Inmon.](/Sponge/Images/bookDefaults/NNbookdefaultsmall.png)
Inmon, William H.
/ J. Wiley
/ 2002
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323
Mandal, Purnendu.
/ Idea Group Pub.
/ 1900
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324
Bethke, Erik.
/ Wordware Pub.
/ 2002
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325
Funda??o para a Ci?ncia e a Tecnologia.Instituto
/ Intellect
/ 2004
--Number 3
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--Number 3
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326
Funda??o para a Ci?ncia e a Tecnologia.Instituto
/ Intellect
/ 2004
--Volume 2
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--Volume 2
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327
Plunkett, Jack W.
/ Plunkett Research
/ 2000
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328
Bradley, Frank
/ J. Wiley
/ 2003
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329
![The complete guide to foodservice in cultural institutions - [electronic resource] : keys to success in restaurants, catering, and special events : Arthur M. Manask with Mitchell Schechter.](http://ecx.images-amazon.com/images/I/51RC7A8TMYL._SL160_.jpg)
Manask, Arthur M.
/ Wiley
/ 2002
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330
![The handbook of information systems research - [electronic resource] : [editedby] Michael E. Whitman, Amy B. Woszczynski.](http://ecx.images-amazon.com/images/I/41ey1lnNrBL._SL110_.jpg)
Whitman, Michael E.
/ Idea Group Pub.
/ 2004
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