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Customer relationships - [electronic resource] : Roger Cartwright.
Customer relationships - [electronic resource] : Roger Cartwright.
Cartwright, Roger. / Capstone / 2003
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Customer relationship management - [electronic resource] : Michael J. Cunningham.
Customer relationship management - [electronic resource] : Michael J. Cunningham.
Cunningham, Michael J. / Capstone Pub. / 2002
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Customer relationship management - [electronic resource] : Kristin Anderson, Carol Kerr.
Customer relationship management - [electronic resource] : Kristin Anderson, Carol Kerr.
Anderson, Kristin / McGraw-Hill / 2002
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4
The relationship edge in business - [electronic resource] : connecting with customers and colleagues when it counts : Jerry Acuff with Wally Wood.
The relationship edge in business - [electronic resource] : connecting with customers and colleagues when it counts : Jerry Acuff with Wally Wood.
Acuff, Jerry / Wiley / 2004
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5
101 marketing strategies for accounting, law, consulting, and professional services firms - [electronic resource] : Troy Waugh.
101 marketing strategies for accounting, law, consulting, and professional services firms - [electronic resource] : Troy Waugh.
Waugh, Troy. / Wiley / 2004
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6
Customer care - [electronic resource] : how to create an effective customer focus : Sarah Cook.
Customer care - [electronic resource] : how to create an effective customer focus : Sarah Cook.
Cook, Sarah / Kogan Page / 2000
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7
Customer love - [electronic resource] : attracting and keeping customers for life : Chip R. Bell.
Customer love - [electronic resource] : attracting and keeping customers for life : Chip R. Bell.
Bell, Chip R. / Executive Excellence Pub. / 2000
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8
Achieving service excellence - [electronic resource] : strategies for healthcare : Myron D. Fottler, Robert C. Ford, Cherrill P. Heaton.
Achieving service excellence - [electronic resource] : strategies for healthcare : Myron D. Fottler, Robert C. Ford, Cherrill P. Heaton.
Fottler, Myron D. / Health Administration Press / 2002
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9
CRM 고객관계관리 : 디지털 시대의 선진 마케팅 기법
CRM 고객관계관리 : 디지털 시대의 선진 마케팅 기법
무라야마 토오루, 미타니 코오지, CRM통합팀 공저 / 권태경, 양경미 / 대청미디어 / 2000
658.812-무38C
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