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61
The eternal e-customer - [electronic resource] : how emotionally intelligent interfaces can create long-lasting customer relationships : Bryan P. Bergeron.
The eternal e-customer - [electronic resource] : how emotionally intelligent interfaces can create long-lasting customer relationships : Bryan P. Bergeron.
Bergeron, Bryan. / McGraw-Hill / 2000
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62
Emotion marketing - [electronic resource] : the Hallmark way of winning customers for life : Scott Robinette and Claire Brand ; with Vicki Lenz.
Emotion marketing - [electronic resource] : the Hallmark way of winning customers for life : Scott Robinette and Claire Brand ; with Vicki Lenz.
Robinette, Scott. / McGraw-Hill / 2001
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63
Promoting social and emotional learning - [electronic resource] : guidelines for educators : Maurice J. Elias ... [et al.].
Promoting social and emotional learning - [electronic resource] : guidelines for educators : Maurice J. Elias ... [et al.].
Elias, Maurice J. / Association for Supervision and Curriculum Development / 1997
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64
Putting emotional intelligence to work - [electronic resource] : successful leadership is more than IQ : David Ryback.
Putting emotional intelligence to work - [electronic resource] : successful leadership is more than IQ : David Ryback.
Ryback, David. / Butterworth-Heinemann / 1998
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65
Emotional value - [electronic resource] : creating strong bonds with your customers : Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson.
Emotional value - [electronic resource] : creating strong bonds with your customers : Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson.
Barlow, Janelle / Berrett-Koehler Publishers / 2000
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66
Cognitive psychology and emotional disorders - [electronic resource] : J. MarkG. Williams ... [et al.].
Cognitive psychology and emotional disorders - [electronic resource] : J. MarkG. Williams ... [et al.].
Williams, J. Mark G. / Wiley / 1997
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67
Achieving personal well-being - [electronic resource] : how to discover and balance your physical and emotional needs : James Chalmers.
Achieving personal well-being - [electronic resource] : how to discover and balance your physical and emotional needs : James Chalmers.
Chalmers, James / How To Books / 1999
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68
Behavioral, social, and emotional assessment of children and adolescents - [electronic resource] : Kenneth W. Merrell.
Behavioral, social, and emotional assessment of children and adolescents - [electronic resource] : Kenneth W. Merrell.
Merrell, Kenneth W. / L. Erlbaum Associates / 1999
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69
Strong feelings - [electronic resource] : emotion, addiction, and human behavior : Jon Elster.
Strong feelings - [electronic resource] : emotion, addiction, and human behavior : Jon Elster.
Elster, Jon / MIT Press / 1999
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70
Emotions in Literature
Emotions in Literature
An Sonjae , Francis K. H. so 지음 / (사)서울대학교출판부 / 2010
428.64-S675e
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