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Service quality in leisure and tourism - [electronic resource] : Christine Williams and John Buswell.
Service quality in leisure and tourism - [electronic resource] : Christine Williams and John Buswell.
Williams, Christine / CABI Pub. / 2003
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2
Lean Six Sigma for service - [electronic resource] : how to use Lean Speed andSix Sigma Quality to improve services and transactions : Michael L. George.
Lean Six Sigma for service - [electronic resource] : how to use Lean Speed andSix Sigma Quality to improve services and transactions : Michael L. George.
George, Michael L. / McGraw-Hill / 2003
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3
Monitoring international labor standards - [electronic resource] : quality of information, summary of a workshop : Margaret Hilton, editor ; Division of Behavioral and Social Sciences and Education, Policy and Global Affairs Division, National Research Council of the National Academies.
Monitoring international labor standards - [electronic resource] : quality of information, summary of a workshop : Margaret Hilton, editor ; Division of Behavioral and Social Sciences and Education, Policy and Global Affairs Division, National Research Council of the National Academies.
Hilton, Margaret. / National Academies Press / 2003
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4
Quality of life from nursing and patient perspectives - [electronic resource] : theory, research, practice : Cynthia R. King & Pamela S. Hinds, editors.
Quality of life from nursing and patient perspectives - [electronic resource] : theory, research, practice : Cynthia R. King & Pamela S. Hinds, editors.
Hinds, Pamela S. / Jones and Bartlett / 1998
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5
Data quality - [electronic resource] : Richard Y. Wang, Mostapha Ziad, Yang W.Lee.
Data quality - [electronic resource] : Richard Y. Wang, Mostapha Ziad, Yang W.Lee.
Wang, Richard Y. / Kluwer Academic Publishers / 2002
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6
Quality of life - [electronic resource] : edited by Alison J. Carr, Irene J. Higginson, Peter G. Robinson.
Quality of life - [electronic resource] : edited by Alison J. Carr, Irene J. Higginson, Peter G. Robinson.
Carr, Alison. / BMJ / 2003
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7
Understanding, managing, and implementing quality - [electronic resource] : frameworks, techniques, and cases : edited by Jiju Antony and David Preece.
Understanding, managing, and implementing quality - [electronic resource] : frameworks, techniques, and cases : edited by Jiju Antony and David Preece.
Antony, Jiju. / Routledge / 2002
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8
Total quality management - [electronic resource] : A. Blanton Godfrey ; [JosephM. Juran, co-editor in chief].
Total quality management - [electronic resource] : A. Blanton Godfrey ; [JosephM. Juran, co-editor in chief].
Godfrey, A. Blanton. / McGraw-Hill / 1999
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9
Qualitative methods and health policy research - [electronic resource] : Elizabeth Murphy, Robert Dingwall.
Qualitative methods and health policy research - [electronic resource] : Elizabeth Murphy, Robert Dingwall.
Murphy, Elizabeth / Aldine de Gruyter / 2003
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10
Water quality - [electronic resource] : guidelines, standards, and health : assessment of risk and risk management for water-related infectious disease : edited by Lorna Fewtrell and Jamie Bartram.
Water quality - [electronic resource] : guidelines, standards, and health : assessment of risk and risk management for water-related infectious disease : edited by Lorna Fewtrell and Jamie Bartram.
Bartram, Jamie. / IWA Pub. / 2001
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