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IT help desk implementation - [electronic resource] : the case of an international airline : Steve Clarke, Arthur Greaves.
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IT help desk implementation - [electronic resource] : the case of an international airline : Steve Clarke, Arthur Greaves.
Detailed Information
- Material Type
- 비도서
- ISBN
- 0585431698 (electronic bk.)
- LC Callnumber
- HE9776-.C53 2000zeb
- DDC
- 387.7/06/5-21
- Author
- Clarke, Steve , 1950-
- Title/Author
- IT help desk implementation - [electronic resource] : the case of an international airline : Steve Clarke, Arthur Greaves.
- Publish Info
- Hershey, PA : Idea Group Pub., [200-?]
- Material Info
- 19 p. : ill.
- General Note
- "#IT5614."
- 서지주기
- Includes bibliographical references (p. 18-19)
- Restrictions on Access Note
- Made available through NetLibrary; access may be limited to NetLibrary affiliated libraries.
- Subject Added Entry-Topical Term
- Airlines Computer networks Case studies. Computer technical support Case studies. Information resources management Case studies. Information technology Management Case studies.
- Added Entry-Personal Name
- Greaves, Arthur.
- Added Entry-Corporate Name
- NetLibrary, Inc.
- Electronic Location and Access
- NetLibrary, Inc.
- Control Number
- gtec:54379
MARC
008030107s200u paua sb 000 0 eng d■003 OCoLC
■020 ▼a0585431698 (electronic bk.)
■040 ▼aN▼T▼cN▼T
■05014▼aHE9776▼b.C53 2000zeb
■08204▼a387.7/06/5▼221
■090 ▼a ▼b
■1001 ▼aClarke, Steve▼d1950-
■24510▼aIT help desk implementation▼h[electronic resource] ▼bthe case of an international airline ▼cSteve Clarke, Arthur Greaves.
■260 ▼aHershey, PA ▼bIdea Group Pub.▼c[200-?]
■300 ▼a19 p. ▼bill.
■500 ▼a"#IT5614."▼aCaption title.
■504 ▼aIncludes bibliographical references (p. 18-19)
■506 ▼aMade available through NetLibrary; access may be limited to NetLibrary affiliated libraries.
■538 ▼aMode of access: World Wide Web.
■6500 ▼aAirlines▼xComputer networks▼vCase studies.▼aComputer technical support▼vCase studies.▼aInformation resources management▼vCase studies.▼aInformation technology▼xManagement▼vCase studies.
■6557 ▼aElectronic books.▼2local
■7001 ▼aGreaves, Arthur.
■7102 ▼aNetLibrary, Inc.
■8564 ▼3Bibliographic record display▼uhttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=73586▼zAn electronic book accessible through the World Wide Web;click for information
■994 ▼a92▼bK4R
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