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High tech, high touch - [electronic resource] : library customer service through technology : Lynn Jurewicz and Todd Cutler.
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High tech, high touch - [electronic resource] : library customer service through technology : Lynn Jurewicz and Todd Cutler.
상세정보
- 자료유형
- 비도서
- ISBN
- 0838998526 (electronic bk.)
- 미국회청구기호
- Z674.75.I58-J87 2003eb
- DDC
- 025.5/24-22
- 저자명
- Jurewicz, Lynn.
- 서명/저자
- High tech, high touch - [electronic resource] : library customer service through technology : Lynn Jurewicz and Todd Cutler.
- 발행사항
- Chicago : American Library Association, 2003.
- 형태사항
- viii, 142 p. ; 25 cm.
- 서지주기
- Includes bibliographical references (p. 135-137) and index.
- 내용주기
- 완전내용Libraries on the Internet : rationale and issues -- What libraries can learn from business -- An automatic e-mail notification system -- Dynamic Web-based event calendar with signup system -- An online meeting room reservation system -- Portals, gateways, and directories -- Local history : online obituaries, photographs, and local newspaper articles -- Online summer reading registration, tracking, and statistics -- Providing online access to users without a library card --Stand-alone services : bookmarklets, proxy servers, and electronic reference --Marketing web-based library services.
- 복제주기
- Electronic reproduction. . Boulder, Colo. : NetLibrary, 2004. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.
- 일반주제명
- Customer services Technological innovations. Libraries and the Internet. Library Web sites. Public services (Libraries) Technological innovations.
- 기타저자
- Cutler, Todd.
- 기타저자
- NetLibrary, Inc.
- 기타형태저록
- . Original. 0838908608. (DLC) 2003010087. (OCoLC)52302153
- 전자적 위치 및 접속
- . Original. 0838908608. (DLC) 2003010087. (OCoLC)52302153
- Control Number
- gtec:53805
MARC
008040622s2003 ilu sb 001 0 eng d■003 OCoLC
■020 ▼a0838998526 (electronic bk.)
■040 ▼aN▼T▼cN▼T
■05014▼aZ674.75.I58▼bJ87 2003eb
■08204▼a025.5/24▼222
■090 ▼a ▼b
■1001 ▼aJurewicz, Lynn.
■24510▼aHigh tech, high touch▼h[electronic resource] ▼blibrary customer service through technology ▼cLynn Jurewicz and Todd Cutler.
■260 ▼aChicago ▼bAmerican Library Association▼c2003.
■300 ▼aviii, 142 p. ▼c25 cm.
■504 ▼aIncludes bibliographical references (p. 135-137) and index.
■5050 ▼aLibraries on the Internet : rationale and issues -- What libraries can learn from business -- An automatic e-mail notification system -- Dynamic Web-based event calendar with signup system -- An online meeting room reservation system -- Portals, gateways, and directories -- Local history : online obituaries, photographs, and local newspaper articles -- Online summer reading registration, tracking, and statistics -- Providing online access to users without a library card --Stand-alone services : bookmarklets, proxy servers, and electronic reference --Marketing web-based library services.
■533 ▼aElectronic reproduction.▼bBoulder, Colo. ▼cNetLibrary▼d2004.▼nAvailable via World Wide Web.▼nAccess may be limited to NetLibrary affiliated libraries.
■6500 ▼aCustomer services▼xTechnological innovations.▼aLibraries and the Internet.▼aLibrary Web sites.▼aPublic services (Libraries)▼xTechnological innovations.
■6557 ▼aElectronic books.▼2local
■7001 ▼aCutler, Todd.
■7102 ▼aNetLibrary, Inc.
■7761 ▼cOriginal▼z0838908608▼w(DLC) 2003010087▼w(OCoLC)52302153
■8564 ▼3Bibliographic record display▼uhttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=110047▼zAn electronic book accessible through the World Wide Web;click for information
■994 ▼a92▼bAMF
