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Winning at service - [electronic resource] : lessons from service leaders : Waldemar Schmidt, Gordon Adler, Els van Weering.
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Winning at service - [electronic resource] : lessons from service leaders : Waldemar Schmidt, Gordon Adler, Els van Weering.
상세정보
- 자료유형
- 비도서
- ISBN
- 0470861452 (electronic bk.)
- 미국회청구기호
- HF5415.5-.S32 2003eb
- DDC
- 658.812-22
- 서명/저자
- Winning at service - [electronic resource] : lessons from service leaders : Waldemar Schmidt, Gordon Adler, Els van Weering.
- 발행사항
- Chichester : Wiley, c2003.
- 형태사항
- xv, 184 p. : ill.
- 주기사항
- Includes index.
- 복제주기
- Electronic reproduction. . Boulder, Colo. : NetLibrary, 2003. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.
- 기타저자
- Adler, Gordon , 1954-
- 기타저자
- NetLibrary, Inc.
- 기타형태저록
- . Original. 0470848235. (OCoLC)50937872
- 전자적 위치 및 접속
- . Original. 0470848235. (OCoLC)50937872
- Control Number
- gtec:52638
MARC
008030731s2003 enka s 001 0 eng d■003 OCoLC
■020 ▼a0470861452 (electronic bk.)
■040 ▼aN▼T▼cN▼T
■05014▼aHF5415.5▼b.S32 2003eb
■08204▼a658.812▼222
■090 ▼a ▼b
■1001 ▼aSchmidt, Waldemar.
■24510▼aWinning at service▼h[electronic resource] ▼blessons from service leaders ▼cWaldemar Schmidt, Gordon Adler, Els van Weering.
■260 ▼aChichester ▼bWiley▼cc2003.
■300 ▼axv, 184 p. ▼bill.
■500 ▼aIncludes index.
■533 ▼aElectronic reproduction.▼bBoulder, Colo. ▼cNetLibrary▼d2003.▼nAvailable via World Wide Web.▼nAccess may be limited to NetLibrary affiliated libraries.
■6500 ▼aCustomer services▼vCase studies.▼aCustomer services.
■6557 ▼aElectronic books.▼2local
■7001 ▼aAdler, Gordon▼d1954-▼aWeering, Els van.
■7102 ▼aNetLibrary, Inc.
■7761 ▼cOriginal▼z0470848235▼w(OCoLC)50937872
■8564 ▼3Bibliographic record display▼uhttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=83743▼zAn electronic book accessible through the World Wide Web;click for information
■994 ▼a92▼bK4R
