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The ten demandments - [electronic resource] : rules to live by in the age of the demanding consumer : Kelly Mooney with Laura Bergheim.
The ten demandments - [electronic resource]  : rules to live by in the age of the demandin...
The ten demandments - [electronic resource] : rules to live by in the age of the demanding consumer : Kelly Mooney with Laura Bergheim.

Detailed Information

자료유형  
 비도서
ISBN  
0071415688 (electronic bk.)
미국회청구기호  
HF5415.5-.M66 2002eb
DDC  
658.8/12-21
청구기호  
저자명  
Mooney, Kelly.
서명/저자  
The ten demandments - [electronic resource] : rules to live by in the age of the demanding consumer : Kelly Mooney with Laura Bergheim.
발행사항  
New York : McGraw-Hill, c2002.
형태사항  
xviii, 266 p. : ill. ; 21 cm.
주기사항  
Includes index.
복제주기  
Electronic reproduction. . Boulder, Colo. : NetLibrary, 2003. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.
일반주제명  
Consumer satisfaction. Customer loyalty. Customer relations. Customer services.
기타저자  
Bergheim, Laura , 1962-
기타저자  
NetLibrary, Inc.
기타형태저록  
. Original. 0071387390. (DLC) 2002003898. (OCoLC)49312658
전자적 위치 및 접속  
. Original. 0071387390. (DLC) 2002003898. (OCoLC)49312658
Control Number  
gtec:52359

MARC

 008030304s2002        nyua        s          001  0  eng  d
■003    OCoLC
■020    ▼a0071415688  (electronic  bk.)
■040    ▼aN▼T▼cN▼T
■05014▼aHF5415.5▼b.M66  2002eb
■08204▼a658.8/12▼221
■090    ▼a  ▼b
■1001  ▼aMooney,  Kelly.
■24514▼aThe  ten  demandments▼h[electronic  resource]  ▼brules  to  live  by  in  the  age  of  the  demanding  consumer  ▼cKelly  Mooney  with  Laura  Bergheim.
■260    ▼aNew  York  ▼bMcGraw-Hill▼cc2002.
■300    ▼axviii,  266  p.  ▼bill.  ▼c21  cm.
■500    ▼aIncludes  index.
■533    ▼aElectronic  reproduction.▼bBoulder,  Colo.  ▼cNetLibrary▼d2003.▼nAvailable  via  World  Wide  Web.▼nAccess  may  be  limited  to  NetLibrary  affiliated  libraries.
■6500  ▼aConsumer  satisfaction.▼aCustomer  loyalty.▼aCustomer  relations.▼aCustomer  services.
■6557  ▼aElectronic  books.▼2local
■7001  ▼aBergheim,  Laura▼d1962-
■7102  ▼aNetLibrary,  Inc.
■7761  ▼cOriginal▼z0071387390▼w(DLC)    2002003898▼w(OCoLC)49312658
■8564  ▼3Bibliographic  record  display▼uhttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=78241▼zAn  electronic  book  accessible  through  the  World  Wide  Web;click  for  information
■994    ▼a92▼bAMF

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