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The eternal e-customer - [electronic resource] : how emotionally intelligent interfaces can create long-lasting customer relationships : Bryan P. Bergeron.
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The eternal e-customer - [electronic resource] : how emotionally intelligent interfaces can create long-lasting customer relationships : Bryan P. Bergeron.
Detailed Information
- Material Type
- 비도서
- ISBN
- 0071376550 (electronic bk.)
- LC Callnumber
- HF5415.525-.B47 2000eb
- DDC
- 658.8/12-21
- Author
- Bergeron, Bryan.
- Title/Author
- The eternal e-customer - [electronic resource] : how emotionally intelligent interfaces can create long-lasting customer relationships : Bryan P. Bergeron.
- Publish Info
- New York : McGraw-Hill, 2000.
- Material Info
- xxvi, 261 p. : ill. ; 23 cm.
- 서지주기
- Includes bibliographical references (p. [235]) and index.
- Reproduction Note
- Electronic reproduction. . Boulder, Colo. : NetLibrary, 2001. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.
- Subject Added Entry-Topical Term
- Customer loyalty. Internet marketing.
- Added Entry-Corporate Name
- NetLibrary, Inc.
- Additional Physical Form Entry
- . Original. 007136479X. (DLC) 00057875. (OCoLC)44516799
- Electronic Location and Access
- . Original. 007136479X. (DLC) 00057875. (OCoLC)44516799
- Control Number
- gtec:47364
MARC
008010206s2000 nyua sb 001 0 eng d■003 OCoLC
■020 ▼a0071376550 (electronic bk.)
■040 ▼aN▼T▼cN▼T▼dOCL▼dOCLCQ
■05014▼aHF5415.525▼b.B47 2000eb
■08204▼a658.8/12▼221
■090 ▼a ▼b
■1001 ▼aBergeron, Bryan.
■24514▼aThe eternal e-customer▼h[electronic resource] ▼bhow emotionally intelligent interfaces can create long-lasting customer relationships ▼cBryan P. Bergeron.
■260 ▼aNew York ▼bMcGraw-Hill▼c2000.
■300 ▼axxvi, 261 p. ▼bill. ▼c23 cm.
■504 ▼aIncludes bibliographical references (p. [235]) and index.
■533 ▼aElectronic reproduction.▼bBoulder, Colo. ▼cNetLibrary▼d2001.▼nAvailable via World Wide Web.▼nAccess may be limited to NetLibrary affiliated libraries.
■6500 ▼aCustomer loyalty.▼aInternet marketing.
■6557 ▼aElectronic books.▼2local
■7102 ▼aNetLibrary, Inc.
■7761 ▼cOriginal▼z007136479X▼w(DLC) 00057875▼w(OCoLC)44516799
■8564 ▼3Bibliographic record display▼uhttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=52248▼zAn electronic book accessible through the World Wide Web;click for information
■994 ▼aX0▼bKER
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