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Emotional value - [electronic resource] : creating strong bonds with your customers : Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson.
![Emotional value - [electronic resource] : creating strong bonds with your customers : Ja...](/Sponge/Images/bookDefaults/NNbookdefaultsmall.png)
Emotional value - [electronic resource] : creating strong bonds with your customers : Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson.
상세정보
- 자료유형
- 비도서
- ISBN
- 0585288909 (electronic bk.)
- 미국회청구기호
- HF5415.5-.B3673 2000eb
- DDC
- 658.8/12-21
- 저자명
- Barlow, Janelle , 1943-
- 서명/저자
- Emotional value - [electronic resource] : creating strong bonds with your customers : Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson.
- 발행사항
- San Francisco, CA : Berrett-Koehler Publishers, c2000.
- 형태사항
- xviii, 310 p. ; 24 cm.
- 서지주기
- Includes bibliographical references and index.
- 복제주기
- Electronic reproduction. . Boulder, Colo. : NetLibrary, 2000. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.
- 기타저자
- Maul, Dianna , 1950-
- 기타저자
- NetLibrary, Inc.
- 기타형태저록
- . Original. 1576750795. (DLC) 99086124. (OCoLC)43096871
- 전자적 위치 및 접속
- . Original. 1576750795. (DLC) 99086124. (OCoLC)43096871
- Control Number
- gtec:46570
MARC
008001009s2000 cau sb 001 0 eng d■003 OCoLC
■020 ▼a0585288909 (electronic bk.)
■040 ▼aN▼T▼cN▼T▼dOCL▼dOCLCQ▼dMUQ▼dOCLCQ
■05014▼aHF5415.5▼b.B3673 2000eb
■08204▼a658.8/12▼221
■090 ▼a ▼b
■1001 ▼aBarlow, Janelle▼d1943-
■24510▼aEmotional value▼h[electronic resource] ▼bcreating strong bonds with your customers ▼cJanelle Barlow and Dianna Maul ; foreword by Michael Edwardson.
■260 ▼aSan Francisco, CA ▼bBerrett-Koehler Publishers▼cc2000.
■300 ▼axviii, 310 p. ▼c24 cm.
■504 ▼aIncludes bibliographical references and index.
■533 ▼aElectronic reproduction.▼bBoulder, Colo. ▼cNetLibrary▼d2000.▼nAvailable via World Wide Web.▼nAccess may be limited to NetLibrary affiliated libraries.
■6500 ▼aCustomer services.▼aService ? la client?le.
■6557 ▼aElectronic books.▼2local
■7001 ▼aMaul, Dianna▼d1950-
■7102 ▼aNetLibrary, Inc.
■7761 ▼cOriginal▼z1576750795▼w(DLC) 99086124▼w(OCoLC)43096871
■8564 ▼3Bibliographic record display▼uhttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=41422▼zAn electronic book accessible through the World Wide Web;click for information
■994 ▼aX0▼bKER
