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Market leadership strategies for service companies - [electronic resource] : creating growth, profits, and customer loyalty : Arthur Middlebrooks and Craig Terrill.
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Market leadership strategies for service companies - [electronic resource] : creating growth, profits, and customer loyalty : Arthur Middlebrooks and Craig Terrill.
Detailed Information
- 자료유형
- 비도서
- ISBN
- 058510672X (electronic bk.)
- 미국회청구기호
- HD9980.5-.M53 1999eb
- DDC
- 658.8-21
- 서명/저자
- Market leadership strategies for service companies - [electronic resource] : creating growth, profits, and customer loyalty : Arthur Middlebrooks and Craig Terrill.
- 발행사항
- Lincolnwood, Il. : NTC/Contemporary Pub., 1999.
- 형태사항
- p. cm.
- 주기사항
- Includes index.
- 복제주기
- Electronic reproduction. . Boulder, Colo. : NetLibrary, 2000. Available via the World Wide Web. Available in multiple electronic file formats. Access may belimited to NetLibrary affiliated libraries.
- 기타저자
- NetLibrary, Inc.
- 기타형태저록
- . Original. 0844224413. (DLC) 99010338. (OCoLC)40693715
- 전자적 위치 및 접속
- . Original. 0844224413. (DLC) 99010338. (OCoLC)40693715
- Control Number
- gtec:45875
MARC
008000112s1999 ilu s 001 0 eng d■003 OCoLC
■020 ▼a058510672X (electronic bk.)
■040 ▼aN▼T▼cN▼T▼dOCL▼dOCLCQ▼dMUQ▼dOCLCQ
■05014▼aHD9980.5▼b.M53 1999eb
■08204▼a658.8▼221
■090 ▼a ▼b
■1001 ▼aMiddlebrooks, Arthur.
■24510▼aMarket leadership strategies for service companies▼h[electronic resource] ▼bcreating growth, profits, and customer loyalty ▼cArthur Middlebrooks and Craig Terrill.
■260 ▼aLincolnwood, Il. ▼bNTC/Contemporary Pub.▼c1999.
■300 ▼ap. cm.
■500 ▼aIncludes index.
■533 ▼aElectronic reproduction.▼bBoulder, Colo. ▼cNetLibrary▼d2000.▼nAvailable via the World Wide Web.▼nAvailable in multiple electronic file formats.▼nAccess may belimited to NetLibrary affiliated libraries.
■6500 ▼aService industries▼xMarketing▼xManagement.▼aServices (Industrie)▼xMarketing▼xGestion.
■6557 ▼aElectronic books.▼2local
■7001 ▼aMiddlebrooks, Arthur.
■7102 ▼aNetLibrary, Inc.
■7761 ▼cOriginal▼z0844224413▼w(DLC) 99010338▼w(OCoLC)40693715
■8564 ▼3Bibliographic record display▼uhttp://www.netlibrary.com/urlapi.asp?action=summary&v=1&bookid=11917▼zAn electronic book accessible through the World Wide Web;click for information
■994 ▼aX0▼bKER
