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Customer relationship management - [electronic resource] : Kristin Anderson, Carol Kerr.
![Customer relationship management - [electronic resource] : Kristin Anderson, Carol Kerr.](/Sponge/Images/bookDefaults/NNbookdefaultsmall.png)
Customer relationship management - [electronic resource] : Kristin Anderson, Carol Kerr.
Detailed Information
- 자료유형
- 비도서
- ISBN
- 0071394125 (electronic bk.)
- 미국회청구기호
- HF5415.5-.A53 2002eb
- 저자명
- Anderson, Kristin , 1962-
- 서명/저자
- Customer relationship management - [electronic resource] : Kristin Anderson, Carol Kerr.
- 발행사항
- New York : McGraw-Hill, c2002.
- 형태사항
- xii, 164 p. : ill.
- 총서명
- Briefcase books series
- 주기사항
- Includes index.
- 복제주기
- Electronic reproduction. . Boulder, Colo. : NetLibrary, 2002. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.
- 일반주제명
- Customer relations.
- 기타저자
- Kerr, Carol.
- 기타저자
- NetLibrary, Inc.
- 기타형태저록
- . Original. 0071394125
- 전자적 위치 및 접속
- . Original. 0071394125
- Control Number
- gtec:43999
MARC
008020228s2002 nyua s 001 0 eng d■003 OCoLC
■020 ▼a0071394125 (electronic bk.)
■040 ▼aN▼T▼cN▼T▼dOCLCQ
■05014▼aHF5415.5▼b.A53 2002eb
■090 ▼a ▼b
■1001 ▼aAnderson, Kristin▼d1962-
■24510▼aCustomer relationship management▼h[electronic resource] ▼cKristin Anderson, Carol Kerr.
■260 ▼aNew York ▼bMcGraw-Hill▼cc2002.
■300 ▼axii, 164 p. ▼bill.
■4400 ▼aBriefcase books series
■500 ▼aIncludes index.
■533 ▼aElectronic reproduction.▼bBoulder, Colo. ▼cNetLibrary▼d2002.▼nAvailable via World Wide Web.▼nAccess may be limited to NetLibrary affiliated libraries.
■6500 ▼aCustomer relations.
■6557 ▼aElectronic books.▼2local
■7001 ▼aKerr, Carol.
■7102 ▼aNetLibrary, Inc.
■7761 ▼cOriginal▼z0071394125
■8564 ▼3Bibliographic record display▼uhttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=65795▼zAn electronic book accessible through the World Wide Web;click for information
