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The customer service training tool kit - [electronic resource] : 60 activitiesfor delivering super service to customers : Val Gee, Jeff Gee.
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The customer service training tool kit - [electronic resource] : 60 activitiesfor delivering super service to customers : Val Gee, Jeff Gee.
Detailed Information
- 자료유형
- 비도서
- ISBN
- 0071378979 (electronic bk.)
- 미국회청구기호
- HF5415.5-.G443 2000eb
- DDC
- 658.8/12-21
- 저자명
- Gee, Val.
- 서명/저자
- The customer service training tool kit - [electronic resource] : 60 activitiesfor delivering super service to customers : Val Gee, Jeff Gee.
- 발행사항
- New York : McGraw-Hill, c2000.
- 형태사항
- ix, 365 p. : ill. ; 29.
- 복제주기
- Electronic reproduction. . Boulder, Colo. : NetLibrary, 2001. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.
- 기타저자
- Gee, Jeff.
- 기타저자
- NetLibrary, Inc.
- 기타형태저록
- . Original. 0079137733. (DLC) 99047597. (OCoLC)42428742
- 전자적 위치 및 접속
- . Original. 0079137733. (DLC) 99047597. (OCoLC)42428742
- Control Number
- gtec:43640
MARC
008010703s2000 nyua s 000 0 eng d■003 OCoLC
■020 ▼a0071378979 (electronic bk.)
■040 ▼aN▼T▼cN▼T▼dOCLCQ
■043 ▼an-us---
■05014▼aHF5415.5▼b.G443 2000eb
■08204▼a658.8/12▼221
■090 ▼a ▼b
■1001 ▼aGee, Val.
■24514▼aThe customer service training tool kit▼h[electronic resource] ▼b60 activitiesfor delivering super service to customers ▼cVal Gee, Jeff Gee.
■260 ▼aNew York ▼bMcGraw-Hill▼cc2000.
■300 ▼aix, 365 p. ▼bill. ▼c29.
■533 ▼aElectronic reproduction.▼bBoulder, Colo. ▼cNetLibrary▼d2001.▼nAvailable via World Wide Web.▼nAccess may be limited to NetLibrary affiliated libraries.
■6500 ▼aCustomer services▼zUnited States.▼aEmployees▼xTraining of▼zUnited States.
■6557 ▼aElectronic books.▼2local
■7001 ▼aGee, Jeff.
■7102 ▼aNetLibrary, Inc.
■7761 ▼cOriginal▼z0079137733▼w(DLC) 99047597▼w(OCoLC)42428742
■8564 ▼3Bibliographic record display▼uhttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=52260▼zAn electronic book accessible through the World Wide Web;click for information
