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Emotion marketing - [electronic resource] : the Hallmark way of winning customers for life : Scott Robinette and Claire Brand ; with Vicki Lenz.
![Emotion marketing - [electronic resource] : the Hallmark way of winning customers for lif...](/Sponge/Images/bookDefaults/NNbookdefaultsmall.png)
Emotion marketing - [electronic resource] : the Hallmark way of winning customers for life : Scott Robinette and Claire Brand ; with Vicki Lenz.
Detailed Information
- Material Type
- 비도서
- ISBN
- 0071374477 (electronic bk.)
- LC Callnumber
- HF5415-.R5553 2001eb
- DDC
- 658.8-21
- Author
- Robinette, Scott.
- Title/Author
- Emotion marketing - [electronic resource] : the Hallmark way of winning customers for life : Scott Robinette and Claire Brand ; with Vicki Lenz.
- Publish Info
- New York : McGraw-Hill, 2001.
- Material Info
- xvii, 247 p. ; 24 cm.
- Reproduction Note
- Electronic reproduction. . Boulder, Colo. : NetLibrary, 2001. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.
- Subject Added Entry-Topical Term
- Consumer satisfaction. Customer relations. Marketing.
- Added Entry-Personal Name
- Brand, Claire.
- Added Entry-Corporate Name
- NetLibrary, Inc.
- Additional Physical Form Entry
- . Original. 0071364145. (DLC) 00065374. (OCoLC)45329117
- Electronic Location and Access
- . Original. 0071364145. (DLC) 00065374. (OCoLC)45329117
- Control Number
- gtec:42942
MARC
008010425s2001 nyu s 000 0 eng d■003 OCoLC
■020 ▼a0071374477 (electronic bk.)
■040 ▼aN▼T▼cN▼T▼dOCL▼dOCLCQ
■05014▼aHF5415▼b.R5553 2001eb
■08204▼a658.8▼221
■090 ▼a ▼b
■1001 ▼aRobinette, Scott.
■24510▼aEmotion marketing▼h[electronic resource] ▼bthe Hallmark way of winning customers for life ▼cScott Robinette and Claire Brand ; with Vicki Lenz.
■260 ▼aNew York ▼bMcGraw-Hill▼c2001.
■300 ▼axvii, 247 p. ▼c24 cm.
■533 ▼aElectronic reproduction.▼bBoulder, Colo. ▼cNetLibrary▼d2001.▼nAvailable via World Wide Web.▼nAccess may be limited to NetLibrary affiliated libraries.
■6500 ▼aConsumer satisfaction.▼aCustomer relations.▼aMarketing.
■6557 ▼aElectronic books.▼2local
■7001 ▼aBrand, Claire.▼aLenz, Vicki.
■7102 ▼aNetLibrary, Inc.
■7761 ▼cOriginal▼z0071364145▼w(DLC) 00065374▼w(OCoLC)45329117
■8564 ▼3Bibliographic record display▼uhttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=55577▼zAn electronic book accessible through the World Wide Web;click for information
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