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Emotional value - [electronic resource] : creating strong bonds with your customers : Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson.
Emotional value - [electronic resource] : creating strong bonds with your customers : Ja...
Emotional value - [electronic resource] : creating strong bonds with your customers : Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson.

Detailed Information

자료유형  
 비도서
ISBN  
0585288909 (electronic bk.)
미국회청구기호  
HF5415.5-.B3673 2000eb
DDC  
658.8/12-21
청구기호  
저자명  
Barlow, Janelle , 1943-
서명/저자  
Emotional value - [electronic resource] : creating strong bonds with your customers : Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson.
발행사항  
San Francisco, CA : Berrett-Koehler Publishers, c2000.
형태사항  
xviii, 310 p. ; 24 cm.
서지주기  
Includes bibliographical references and index.
복제주기  
Electronic reproduction. . Boulder, Colo. : NetLibrary, 2000. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.
일반주제명  
Customer services. Service a< la cliente
기타저자  
Maul, Dianna , 1950-
기타저자  
NetLibrary, Inc.
기타형태저록  
. Original. 1576750795. (DLC) 99086124. (OCoLC)43096871
전자적 위치 및 접속  
. Original. 1576750795. (DLC) 99086124. (OCoLC)43096871
Control Number  
gtec:42210

MARC

 008001009s2000        cau          sb        001  0  eng  d
■003    OCoLC
■020    ▼a0585288909  (electronic  bk.)
■040    ▼aN▼T▼cN▼T▼dOCL▼dOCLCQ▼dMUQ▼dOCLCQ
■05014▼aHF5415.5▼b.B3673  2000eb
■08204▼a658.8/12▼221
■090    ▼a  ▼b
■1001  ▼aBarlow,  Janelle▼d1943-
■24510▼aEmotional  value▼h[electronic  resource]  ▼bcreating  strong  bonds  with  your  customers  ▼cJanelle  Barlow  and  Dianna  Maul  ;  foreword  by  Michael  Edwardson.
■260    ▼aSan  Francisco,  CA  ▼bBerrett-Koehler  Publishers▼cc2000.
■300    ▼axviii,  310  p.  ▼c24  cm.
■504    ▼aIncludes  bibliographical  references  and  index.
■533    ▼aElectronic  reproduction.▼bBoulder,  Colo.  ▼cNetLibrary▼d2000.▼nAvailable  via  World  Wide  Web.▼nAccess  may  be  limited  to  NetLibrary  affiliated  libraries.
■6500  ▼aCustomer  services.▼aService  a  la  clientele.
■6557  ▼aElectronic  books.▼2local
■7001  ▼aMaul,  Dianna▼d1950-
■7102  ▼aNetLibrary,  Inc.
■7761  ▼cOriginal▼z1576750795▼w(DLC)      99086124▼w(OCoLC)43096871
■8564  ▼3Bibliographic  record  display▼uhttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=41422▼zAn  electronic  book  accessible  through  the  World  Wide  Web;click  for  information

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