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Internal Service Recovery’s Influence on Frontline Service Employees’ Satisfaction and Loyalty
Internal Service Recovery’s Influence on Frontline Service Employees’ Satisfaction and Loyalty
상세정보
- 자료유형
- 기사
- 서명/저자
- Internal Service Recovery’s Influence on Frontline Service Employees’ Satisfaction and Loyalty / Taeshik Gong
- 형태사항
- pp. 39
- 기타저자
- Taeshik Gong
- 모체레코드
- 모체정보확인
- Control Number
- gtec:326899
MARC
008170915s2015 a a kor■245 ▼aInternal Service Recovery’s Influence on Frontline Service Employees’ Satisfaction and Loyalty▼dTaeshik Gong
■300 ▼app. 39
■7001 ▼aTaeshik Gong
■773 ▼tAsia Marketing Journal▼gv.17 n.2▼d2015, 07
■SIS ▼aKS031681▼b63311▼h3▼sG
