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THE DESIGN OF SITES : patterns, principles, and processes for crafting a customer-centered Web experience
THE DESIGN OF SITES : patterns, principles, and processes for crafting a customer-centered Web experience
Detailed Information
- 자료유형
- 단행본
- ISBN
- 0-201-72149-X
- UDC
- 7.019
- DDC
- 005.72-23
- 청구기호
- 005.72 D734t
- 서명/저자
- THE DESIGN OF SITES patterns, principles, and processes for crafting a customer-centered Web experience/ Douglas K. Van Duyne, James A. Landay, Jason I. Hong
- 발행사항
- 미국 : Addison Wesley,, 2003
- 형태사항
- 762p.:p. : 삽도 ; 24cm
- 내용주기
- 완전내용PART I. Foundations of Web Site Design부분내용1완전내용Customer-Centered Web Design부분내용3완전내용Making the Most of Web Design Patterns부분내용19완전내용Knowing Your Customers: Principles and Techniques부분내용31완전내용Involving Customers with Iterative Design부분내용61완전내용Processes for Developing Customer-Centered Sites부분내용87완전내용PART II. Patterns부분내용107완전내용Site Genres부분내용108완전내용PERSONAL E-COMMERCE부분내용110완전내용NEWS MOSAICS부분내용11800완전내용COMMUNITY CONFERENCE부분내용12511완전내용SELF-SEVICE GOVERNMENT부분내용13522완전내용NONPROFITS AS NETWORKS OF HELP부분내용14033완전내용GRASSROOTS INFORMATION SITES부분내용14644완전내용VALUABLE COMPANY SITES부분내용15255완전내용EDUCATIONAL FORUMS부분내용15966완전내용STIMULATING ARTSN AND ENTERTAINMENT부분내용16677완전내용WEB APPS THAT WORK부분내용17188완전내용ENABLING INTRABNETS부분내용17899완전내용Creating a Navigation Framework부분내용18300완전내용MULTIPLE WAYS TO NAVIGATE부분내용18411완전내용BROWSABLE CONTENT부분내용18922완전내용HIERARCHICAL ORGANIZATION부분내용19333완전내용TASK-BASED ORGANIZATION부분내용19844완전내용ALPHABETICAL ORGANIZATION부분내용20355완전내용CHRONOLOGICAL ORGANIZATION부분내용20666완전내용POPULARITY-BASED ORGANIZATION부분내용20977완전내용CATEGORY PAGES부분내용21488완전내용SITE ACCESSIBILITY부분내용21899완전내용Creating a Powerful Homepage부분내용22700완전내용HOMEPAGE PORTAL부분내용22811완전내용UP-FRONT VALUE PROPOSITION부분내용23722완전내용Writing and Managing Content부분내용24333완전내용PAGE TEMPLATES부분내용24444완전내용CONTENT MODULES부분내용25155완전내용HEADLINES AND BLURBS부분내용25766완전내용PERSONALIXED CONTENT부분내용26377완전내용MESSAGE BOARDS부분내용27488완전내용WRITING FOR SEARCH ENGINES부분내용28399완전내용INVERSE-PYRAMID WRITING STYLE부분내용29100완전내용PRINTABLE PAGES부분내용29811완전내용DISTINCTIVE HTML TITLES부분내용30222완전내용INTERNATIONALIZED AND LOCALIZED CONTENT부분내용30833완전내용Building Trust and Credibility부분내용31544완전내용SITE BRANDING부분내용31655완전내용E-MAIL SUBSCRIPTIONS부분내용32266완전내용FAIR INFORMATION PRACTICES부분내용32877완전내용PRIVACY POLICY부분내용33488완전내용ABOUT US부분내용34099완전내용SECURE CONNECTIONS부분내용34700완전내용Basic E-Commerce부분내용35111완전내용QUICK-FLOW CHECKOUT부분내용35222완전내용CLEAN PRODUCT DETAILS부분내용35933완전내용SHOPPING CART부분내용36944완전내용QUICK SHIPPING METHOD SELECTION부분내용38455완전내용PAYMENT METHOD부분내용38966완전내용ORDER SUMMARY부분내용39577완전내용ORDER CONFIRMATION AND THANK-YOU부분내용40088완전내용EASY RETURNS부분내용40499완전내용Advanced E-Commerce부분내용40900완전내용FEATURED PRODUCTS부분내용41011완전내용CROSS-SELLING AND UP-SELLING부분내용41722완전내용PERSONALIZED RECOMMENDATIONS부분내용44233완전내용GIFT GIVING부분내용44744완전내용ORDER TRACKING AND HISTORY부분내용45355완전내용Helping Customers Complete Tasks부분내용46166완전내용PROCESS FUNNEL부분내용46277완전내용SIGN-IN/NEW ACCOUNT부분내용46688완전내용GUEST ACCOUNT부분내용47299완전내용ACCOUNT MANAGEMENT부분내용47700완전내용PERSISTENT CUSTOMER SESSIONS부분내용48211완전내용POP-UP WINDOWS부분내용48822완전내용FREQUENTLY ASKED QUESTIONS부분내용49333완전내용CONTEXT-SENSITIVE HELP부분내용49944완전내용Designing Effective Page Layouts부분내용50355완전내용GRID LAYOUT부분내용50466완전내용ABOVE THE FOLD부분내용50877완전내용CLEAR FIRST READS부분내용51288완전내용EXPANDING-WIDTH SCREEN SIZE부분내용51799완전내용FIXED-WIDTH SCREEN SIZE부분내용52100완전내용CONSISTENT SIDEBARS OF RELATED CONTENT부분내용52511완전내용Making Site Search Fast and Relevant부분내용52922완전내용SEARCH ACTION MODULE부분내용53033완전내용STRAIGHTFORWARD SEARCH FORMS부분내용53444완전내용ORGANIZED SEARCH RESULTS부분내용53755완전내용Making Navigation Easy부분내용54566완전내용UNIFIED BROWSING HIERARCHY부분내용54677완전내용NAVIGATION BAR부분내용55088완전내용TAB ROWS부분내용55499완전내용ACTION BUTTONS부분내용55800완전내용HIGH-VISIBILITY ACTION BUTTONS부분내용56211완전내용EMMBEDDED LINKS부분내용56822완전내용EXTERNAL LINKS부분내용57233완전내용DESCRIPTIVE, LONGER LINK NAMES부분내용57644완전내용OBVIOUS LINKS부분내용58155완전내용FAMILIAR LANGUAGE부분내용58666완전내용PREBENTING ERRORS부분내용59077완전내용MEANINGFUL ERROR MESSAGES부분내용59488완전내용PAGE NOT FOUND부분내용59899완전내용Speeding Up Your Site부분내용6010000완전내용LOW NUMVER OF FILES부분내용6020101완전내용FAST-DOWNLOADING IMAGES부분내용6060202완전내용SEPARATE TABLES부분내용6140303완전내용HTML POWER부분내용6170404완전내용REUSABLE IMMAGES부분내용6210505완전내용PART lll. Appendixes부분내용6250606완전내용Running Usabillity Evaluations부분내용6270707완전내용Sample Web Site Evaluation Plan부분내용6430808완전내용Sample Consent Form부분내용6470909완전내용Sample Observer Form부분내용6491010완전내용Online Research부분내용6511111완전내용Glossary부분내용6691212완전내용Resources부분내용6951313완전내용Credits부분내용7271414완전내용About the Authors부분내용7311515완전내용Index부분내용7331616
- 가격
- ＄54.99
- Control Number
- gtec:11073
MARC
008040504s2003 us a 000a eng■020 ▼a0-201-72149-X
■0801 ▼a7.019
■082 ▼a005.72▼223
■090 ▼a005.72▼bD734t
■1000 ▼aDouglas K. Van Duyne, James A. Landay, Jason I. Hong
■24510▼aTHE DESIGN OF SITES▼b patterns, principles, and processes for crafting a customer-centered Web experience/▼dDouglas K. Van Duyne, James A. Landay, Jason I. Hong
■260 ▼a미국▼bAddison Wesley,▼c2003
■300 ▼a762p.:p.▼b삽도▼c24cm
■505 ▼aPART I. Foundations of Web Site Design▼c1▼aCustomer-Centered Web Design▼c3▼aMaking the Most of Web Design Patterns▼c19▼aKnowing Your Customers: Principles and Techniques▼c31▼aInvolving Customers with Iterative Design▼c61▼aProcesses for Developing Customer-Centered Sites▼c87▼aPART II. Patterns▼c107▼aSite Genres▼c108▼aPERSONAL E-COMMERCE▼c110▼aNEWS MOSAICS▼c11800▼aCOMMUNITY CONFERENCE▼c12511▼aSELF-SEVICE GOVERNMENT▼c13522▼aNONPROFITS AS NETWORKS OF HELP▼c14033▼aGRASSROOTS INFORMATION SITES▼c14644▼aVALUABLE COMPANY SITES▼c15255▼aEDUCATIONAL FORUMS▼c15966▼aSTIMULATING ARTSN AND ENTERTAINMENT▼c16677▼aWEB APPS THAT WORK▼c17188▼aENABLING INTRABNETS▼c17899▼aCreating a Navigation Framework▼c18300▼aMULTIPLE WAYS TO NAVIGATE▼c18411▼aBROWSABLE CONTENT▼c18922▼aHIERARCHICAL ORGANIZATION▼c19333▼aTASK-BASED ORGANIZATION▼c19844▼aALPHABETICAL ORGANIZATION▼c20355▼aCHRONOLOGICAL ORGANIZATION▼c20666▼aPOPULARITY-BASED ORGANIZATION▼c20977▼aCATEGORY PAGES▼c21488▼aSITE ACCESSIBILITY▼c21899▼aCreating a Powerful Homepage▼c22700▼aHOMEPAGE PORTAL▼c22811▼aUP-FRONT VALUE PROPOSITION▼c23722▼aWriting and Managing Content▼c24333▼aPAGE TEMPLATES▼c24444▼aCONTENT MODULES▼c25155▼aHEADLINES AND BLURBS▼c25766▼aPERSONALIXED CONTENT▼c26377▼aMESSAGE BOARDS▼c27488▼aWRITING FOR SEARCH ENGINES▼c28399▼aINVERSE-PYRAMID WRITING STYLE▼c29100▼aPRINTABLE PAGES▼c29811▼aDISTINCTIVE HTML TITLES▼c30222▼aINTERNATIONALIZED AND LOCALIZED CONTENT▼c30833▼aBuilding Trust and Credibility▼c31544▼aSITE BRANDING▼c31655▼aE-MAIL SUBSCRIPTIONS▼c32266▼aFAIR INFORMATION PRACTICES▼c32877▼aPRIVACY POLICY▼c33488▼aABOUT US▼c34099▼aSECURE CONNECTIONS▼c34700▼aBasic E-Commerce▼c35111▼aQUICK-FLOW CHECKOUT▼c35222▼aCLEAN PRODUCT DETAILS▼c35933▼aSHOPPING CART▼c36944▼aQUICK SHIPPING METHOD SELECTION▼c38455▼aPAYMENT METHOD▼c38966▼aORDER SUMMARY▼c39577▼aORDER CONFIRMATION AND THANK-YOU▼c40088▼aEASY RETURNS▼c40499▼aAdvanced E-Commerce▼c40900▼aFEATURED PRODUCTS▼c41011▼aCROSS-SELLING AND UP-SELLING▼c41722▼aPERSONALIZED RECOMMENDATIONS▼c44233▼aGIFT GIVING▼c44744▼aORDER TRACKING AND HISTORY▼c45355▼aHelping Customers Complete Tasks▼c46166▼aPROCESS FUNNEL▼c46277▼aSIGN-IN/NEW ACCOUNT▼c46688▼aGUEST ACCOUNT▼c47299▼aACCOUNT MANAGEMENT▼c47700▼aPERSISTENT CUSTOMER SESSIONS▼c48211▼aPOP-UP WINDOWS▼c48822▼aFREQUENTLY ASKED QUESTIONS▼c49333▼aCONTEXT-SENSITIVE HELP▼c49944▼aDesigning Effective Page Layouts▼c50355▼aGRID LAYOUT▼c50466▼aABOVE THE FOLD▼c50877▼aCLEAR FIRST READS▼c51288▼aEXPANDING-WIDTH SCREEN SIZE▼c51799▼aFIXED-WIDTH SCREEN SIZE▼c52100▼aCONSISTENT SIDEBARS OF RELATED CONTENT▼c52511▼aMaking Site Search Fast and Relevant▼c52922▼aSEARCH ACTION MODULE▼c53033▼aSTRAIGHTFORWARD SEARCH FORMS▼c53444▼aORGANIZED SEARCH RESULTS▼c53755▼aMaking Navigation Easy▼c54566▼aUNIFIED BROWSING HIERARCHY▼c54677▼aNAVIGATION BAR▼c55088▼aTAB ROWS▼c55499▼aACTION BUTTONS▼c55800▼aHIGH-VISIBILITY ACTION BUTTONS▼c56211▼aEMMBEDDED LINKS▼c56822▼aEXTERNAL LINKS▼c57233▼aDESCRIPTIVE, LONGER LINK NAMES▼c57644▼aOBVIOUS LINKS▼c58155▼aFAMILIAR LANGUAGE▼c58666▼aPREBENTING ERRORS▼c59077▼aMEANINGFUL ERROR MESSAGES▼c59488▼aPAGE NOT FOUND▼c59899▼aSpeeding Up Your Site▼c6010000▼aLOW NUMVER OF FILES▼c6020101▼aFAST-DOWNLOADING IMAGES▼c6060202▼aSEPARATE TABLES▼c6140303▼aHTML POWER▼c6170404▼aREUSABLE IMMAGES▼c6210505▼aPART lll. Appendixes▼c6250606▼aRunning Usabillity Evaluations▼c6270707▼aSample Web Site Evaluation Plan▼c6430808▼aSample Consent Form▼c6470909▼aSample Observer Form▼c6491010▼aOnline Research▼c6511111▼aGlossary▼c6691212▼aResources▼c6951313▼aCredits▼c7271414▼aAbout the Authors▼c7311515▼aIndex▼c7331616
■950 ▼b＄54.99
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